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Refund Policy The Leisure Services Department reserves the right to cancel or combine programs and/or change the time, date, instructor, or location of a program or activity if necessary. In the event your program is changed or canceled, you will be notified and will be issued a complete refund if you do not find a comparable program. Refunds will not be given for days missed with a session, on Citywide Special Events or for programs that are canceled due to an act of nature. Additional refund requests must be submitted in writing to the pertinent program supervisor
